CRANE User Report 2021

Article by,  Cassie Borish, Amber Gold, Seth Sheldon

July 21, 2021

This report captures data and insights from interactions with users since CRANE’s release in April 2020, with targeted solicitation of feedback in the form of user interviews and surveys conducted from April to June 2021. For the user interviews and surveys, the CRANE team reached out directly to respondents who had previously registered an account through CRANE. Respondents were not required to be current or active users of CRANE. Over 1,500 users were invited to participate in this study. Of those, 33 participated in a 45-minute one-on-one interview conducted by One Point Five, an impact strategy and research consultancy hired by Rho AI and Prime Coalition to assist in implementing the study. An additional 33 completed a 10-minute online survey.